INDICATORS AND THE MEASUREMENT OF STD CASE-MANAGEMENT IN DEVELOPING-COUNTRIES

The paper reviews methodologies for measuring quality of sexually tran smitted disease (STD) case management through facility based assessmen ts. These include observations and interviews of providers, as promote d by the World Health Organization's Global Programme on AIDS, and som e of the viable alternatives including patient exit interviews, myster y patients, record review and patient encounter forms with supervisory visits. The paper concludes that the alternative approaches are feasi ble in resource poor settings and that they provide crucial data for e valuation and continued program development. (C) 1998 Lippincott Willi ams & Wilkins.