Working conditions, well-being and job-related attitudes among call centre agents

Authors
Simone Grebner Norbert K. Semmer Luca Lo Faso Stephan Gut Wolfgang Kalin Achim Elfering
Citation
Simone Grebner et al., Working conditions, well-being and job-related attitudes among call centre agents, European journal of work and organizational psychology , 12(4), 2003, pp. 341-365
Journal title
European journal of work and organizational psychology → ACNP
ISSN journal
1359432X
Volume
12
Issue
4
Year of publication
2003
Pages
341 - 365
Database
ACNP
SICI code