Natural language processing for transparent communication between public administration and citizens.

Authors
Bernardo Magnini Elena Not Oliviero Stock Carlo Strapparava
Citation
Bernardo Magnini et al., Natural language processing for transparent communication between public administration and citizens., Artificial intelligence and law , 8(1), 2000, pp. 1-34
Journal title
Artificial intelligence and law → ACNP
ISSN journal
09248463
Volume
8
Issue
1
Year of publication
2000
Pages
1 - 34
Database
ACNP
SICI code
Abstract
This paper presents two projects concerned with the application of natural language processing technology for improving communication between Public Administration and citizens.The first project,GIST,is concerned with automatic multilingual generation of instructional texts for form-filling.The second project,TAMIC,aims at providing an interface for interactive access to information,centered on natural language processing and supposed to be used by the clerk but with the active participation of the citizen.