CONSTRUCTION QUALITY MANAGEMENT - PRESENT AND FUTURE

This paper reviews past work in construction quality management by exa mining its major components in the context of a study framework derive d from ISO 9000. Emphasis is placed on determining the state-of-the-ar t and exploring the roles that information technology already plays as well as could play in improving the quality management function. The authors elaborate on several dimensions of the quality management view of a project in terms of how it would interact with the physical, pro cess, cost, and as-built views of a project, which are essential to th e quality management function as well as to other project management f unctions. This is done in a way that reflects the authors' vision of t he kind of support that a computer system could offer for the tasks of identifying, predicting, analyzing, and solving quality problems in a preventive mode.