Risk contracting by states for coverage of previously uninsured popula
tions has been hampered by uncertainty regarding likely claims experie
nce. This study reports on the utilization experience of two state pro
grams offering subsidized coverage in commercial managed care organiza
tions to low-income and previously uninsured people. Program participa
nts used services similarly to people enrolled through large employer
benefit plans. There was no evidence of pent-up demand or an unusual l
evel of chronic illness. Similarly, there was little evidence of under
utilization, although dissatisfaction and reported barriers to service
were more frequent among nonwhite enrollees.