CAN PATIENTS PREDICT WHICH CONSULTATIONS CAN BE DEALT WITH BY TELEPHONE

Authors
STEVENSON M MARSH J RODERICK E
Citation
M. Stevenson et al., CAN PATIENTS PREDICT WHICH CONSULTATIONS CAN BE DEALT WITH BY TELEPHONE, British journal of general practice, 48(436), 1998, pp. 1771-1772
Citations number
5
Categorie Soggetti
Medicine, General & Internal
Journal title
British journal of general practice → ACNP
ISSN journal
09601643
Volume
48
Issue
436
Year of publication
1998
Pages
1771 - 1772
Database
ISI
SICI code
0960-1643(1998)48:436<1771:CPPWCC>2.0.ZU;2-F
Abstract
The use of telephone consultations to reduce the workload of general p ractitioners is well established both in this country and abroad. The principal aim of this study was to discover the proportion of consulta tions currently carried out in the surgery that would be suitable, for both doctor and patient, to be managed over the telephone. The second aim was to establish what proportion of such consultations could be p redicted.