Em. Kyrouz et K. Humphreys, DO HEALTH-CARE WORKPLACES AFFECT TREATMENT ENVIRONMENTS, Journal of community & applied social psychology, 7(2), 1997, pp. 105-118
Previous research has demonstrated that characteristics of the health
care workplace influence staff outcomes such as morale and burnout, bu
t the potential effect of health care workplaces on the treatment envi
ronment has been little studied. Building on a model proposed by Schae
fer and Moos (1993), we propose that the workplace factors of supervis
ory work environment (e.g. support from supervisors, managerial contro
l) and programme philosophical orientation (e.g. disease model of addi
ction, psychosocial learning model of addiction) predict four treatmen
t environment elements: patient autonomy, staff control, staff sensiti
vity, and patient alienation. Multiple regression analysis of data dra
wn from a survey (response rate = 86%) of 327 staff members at 15 Vete
rans Affairs (VA) inpatient substance abuse treatment programmes revea
led that greater managerial control over staff predicted greater patie
nt alienation, lower staff sensitivity towards patients, and greater s
taff control over patients. Stronger disease model programme orientati
ons predicted less patient alienation and greater staff sensitivity, w
hereas stronger psychosocial model programme orientations predicted le
ss staff control. These results suggest that health care workplaces ma
y influence treatment environments. Implications for further research
and practice are discussed. (C) 1997 by John Wiley & Sons, Ltd.