Exploring the Impact of Various Shaped Seating Arrangements on Persuasion

Citation
Zhu, Rui et J. Argo, Jennifer, Exploring the Impact of Various Shaped Seating Arrangements on Persuasion, Journal of consumer research JCR;Consumer research , 40(2), 2013, pp. 336-349
ISSN journal
00935301
Volume
40
Issue
2
Year of publication
2013
Pages
336 - 349
Database
ACNP
SICI code
Abstract
Despite the common belief that seating arrangements matter, little research has examined how the geometrical shape of a chair arrangement can affect persuasion. Across three studies, this research demonstrates that the shape of seating arrangements can prime two fundamental human needs that in turn influence persuasion. When seated in a circular-shaped layout, individuals evaluate persuasive material more favorably when it contains family-oriented cues or majority endorsement information. In contrast, when seated in an angular-shaped seating arrangement, individuals evaluate persuasive material more favorably when it contains self-oriented cues or minority endorsement. Further, results reveal that these responses to persuasive material arise because circular (angular) shaped seating arrangements prime a need to belong (need to be unique). Thus, this research shows that a subtle environmental cue.the shape of a seating arrangement.can activate fundamental human needs and consequently affect persuasion.