I. Zigurs et Bk. Buckland, A THEORY OF TASK TECHNOLOGY FIT AND GROUP SUPPORT SYSTEMS EFFECTIVENESS/, Management information systems quarterly, 22(3), 1998, pp. 313-334
Citations number
70
Categorie Soggetti
Management,"Information Science & Library Science","Computer Science Information Systems","Computer Science Information Systems
The characteristics of a group's task have been shown to account for m
ore than half the variation in group interaction. In the context of gr
oup support systems (GSS), the importance of task has been underscored
by the recommendation that achieving a fit between task and technolog
y should be a principle for effective GSS use. Although the body of gr
oup support systems research has grown in recent years, and experience
with different tasks and technologies now exists, no generally accept
ed theory of task/technology fit has emerged. This paper develops a th
eory of task/technology fit in GSS environments based on attributes of
task complexity and their relationship to relevant dimensions of GSS
technology. Propositions to guide further research are developed from
the theory.