Information technology offers many potential advantages over paper for
the storage and retrieval of patients' data. Enthusiasts predict that
soon all records will be stored and viewed on computer, but others ar
e more sceptical. The failure of some computer-based records may be du
e to poor information design. This paper explores how computers broade
n the range of design options but points out that more attention to de
sign is required for computer-based than for paper-based records.