C. Anderson, John et R. Hoffmann, Thomas, A Perspective on the Implementation of Management Science, Academy of Management review , 3(3), 1978, pp. 563-571
Three different dimensions of OR/MS efforts exist. Experience has shown undue emphasis on one of these - installation - at the expense of the other two - implementation and integration. Definition and understanding of these dimensions within the conceptual framework presented will allow better planning, and conduct and evaluation of OR/MS efforts.