The Social Information Processing Model of Task Design: A Review of the Literature

This paper reviews 10 studies dealing with the effects of social and information cues in the workplace on employee task perceptions, evaluations, and reactions.Both judgmental and meta-analytic approaches are used to interpret the findings.The two basic conclusions of the review are that social and information cues have been shown consistently to influence perceptions and affect, but that the area needs additional theoretical articulation and integration.Unanswered questions and suggestions for future research are identified.