A matrix solution for the two server queue with overflow

Citation
L. Disney, Ralph, A matrix solution for the two server queue with overflow, Management science , 19(3, Theory ), 1972, pp. 254-265
Journal title
ISSN journal
00251909
Volume
19
Issue
3, Theory
Year of publication
1972
Pages
254 - 265
Database
ACNP
SICI code
Abstract
A complete solution to the two-server Markov queue in which arrivals to the second server are the stream of overflows from the first server is given. It is shown that the solution can be determined from a particular second order difference equation in vectors subject to boundary conditions defined by the problem. An example provides more details. A means of finding various marginal and conditional probabilities is given.