Sfs. Chen et al., THE EFFECTS OF FRAMING PRICE PROMOTION MESSAGES ON CONSUMERS PERCEPTIONS AND PURCHASE INTENTIONS, J RETAILING, 74(3), 1998, pp. 353-372
When implementing a price reduction, retailers tend to favor one pract
ice over the other. Yet how different implementations of a price promo
tion influence consumers' perceptions and purchase intentions has been
insufficiently, studied. In this study, we framed a price reduction i
n percentage versus dollar terms on either a high-price or a low-price
product. For the high-price product, our subjects indicated that a pr
ice reduction framed in dollar terms seemed more significant than the
same price reduction framed in percentage terms, and the opposite was
true for the low-price product. We also offered the same savings in ei
ther coupon or discount promotions and found that coupon promotions we
re evaluated more favorably and were more effective in changing subjec
ts' purchase intentions. These results provide implications for when r
etailers should stress the absolute versus the relative magnitude of d
iscounts to advertise price promotions.