J. Osterlund, COMPETENCE MANAGEMENT BY INFORMATICS IN RESEARCH-AND-DEVELOPMENT - THE CORPORATE LEVEL, IEEE transactions on engineering management, 44(2), 1997, pp. 135-145
Resources of deep competence available in all fields required by the n
ew product development process (NPD) demanded monodisciplinary groups
of specialists acting as living systems. Group members, being in an ev
eryday face-to-face contact and using the same terminology in an atmos
phere of common problem solving, can create the core competence necess
ary for corporate success. The usual ways to assign specialists of dif
ferent professions in interdisciplinary project teams endanger this by
removing the individual from the source of competence, Use of the Res
ource Box model for information structuring with full-media communicat
ion enables establishment of virtual teams for project work, Then the
team members can provide the total knowledge of the competence group w
ithout leaving it, The structure of operative Resource Boxes as a basi
s combined with supporting Resource Boxes and Decision Boxes can build
a network organization, It relies on a communication system in three
levels providing valuable information of high quality, This organizati
on concept is based on deep studies for several years of a high-tech S
wedish product development organization.