This article presents findings from a participatory action research project
in a municipality in southern Brazil that models a new and holistic approa
ch to broadening women's contraceptive choices. The project encourages a co
llaborative process between researchers, community members, and public heal
th managers to diagnose service-delivery problems, to design and implement
interventions, and to evaluate their effectiveness. Findings from the basel
ine evaluation revealed major constraints in availability of and access to
family planning and reproductive health services for women, as well as seve
re deficiencies in quality of care. Interventions designed to address these
weaknesses, bound by the limited resources of the public sector, focused o
n training, restructuring of providers' roles and service-delivery patterns
, the management process, the creation of a referral center, and the introd
uction of injectables, vasectomy services, and a program for adolescents. E
valuation results show the project's considerable impact in broadening repr
oductive options, although not all issues, especially those related to sust
ainability, have been resolved.