There is a strong rekindling of academic and practitioner interest in the m
arketing strategy making (MSM) process and its effect on firm performance.
However, there is a dearth of research on process issues in marketing strat
egy. This study attempts to fill this important gap in the marketing strate
gy literature by using a discovery-oriented approach to develop a (1) multi
faceted conceptualization of MSM, (2) model of the antecedents and conseque
nces of MSM, and (3) test of this model using data on more than 200 marketi
ng mix-related decisions. After ruling out common method bias, the authors
find that innovative culture is the fundamental antecedent of effective MSM
. They also find that the components of MSM (situation analysis, comprehens
iveness, emphasis on marketing assets and capabilities, cross-functional in
tegration, communication quality, consensus commitment, and resource commit
ment) have differential effects on the outcomes measured, strategy creativi
ty, organizational learning, and market performance, The authors find that
strategy creativity affects market performance and organizational learning
directly and as a mediator variable.