Efficiency and productivity measures for high contact services (vol 18, pg1, 1998)

Authors
Citation
Kj. Klassen, Efficiency and productivity measures for high contact services (vol 18, pg1, 1998), SERV IND J, 19(1), 1999, pp. CP2-CP2
Citations number
1
Categorie Soggetti
Management
Journal title
SERVICE INDUSTRIES JOURNAL
ISSN journal
02642069 → ACNP
Volume
19
Issue
1
Year of publication
1999
Pages
CP2 - CP2
Database
ISI
SICI code
0264-2069(199901)19:1<CP2:EAPMFH>2.0.ZU;2-8