Professional mobile radio (PMR) is widely used in industry where people nee
d to move and communicate in closed groups as part of their work. This arti
cle discusses how PMR service should be thought of as part of a business pr
ocess, the system functionality required to make this happen, the supportin
g technology and market considerations which will be a factor in PMR growth
. The outlook for convergence of third-generation mobility to be provided b
y Universal Mobile Telecommunications System (UMTS) and PMR technology is a
lso examined, concluding that convergence is unclear at present, but there
is similarity in requirements.