An experiment in unmediated document delivery: EbscoDoc (TM) at Wichita State University

Authors
Anthes, M
Citation
M. Anthes, An experiment in unmediated document delivery: EbscoDoc (TM) at Wichita State University, LIBR COLL A, 23(1), 1999, pp. 1-13
Citations number
11
Categorie Soggetti
Library & Information Science
Journal title
LIBRARY COLLECTIONS ACQUISITIONS & TECHNICAL SERVICES
ISSN journal
14649055 → ACNP
Volume
23
Issue
1
Year of publication
1999
Pages
1 - 13
Database
ISI
SICI code
1464-9055(199921)23:1<1:AEIUDD>2.0.ZU;2-S
Abstract
Commercial document suppliers are used by many libraries, usually to supple ment interlibrary loan services. Wichita State University (WSU) objects a d ocument delivery service, EbscoDoc((TM)) directly to faculty members. Facul ty order documents online and receive them from EbscoDoc((TM)) without liba ry mediation. The process of evaluating document delivery services is descr ibed. The library's experience in establishing a document delivery service, training users, and keeping usage statistics is also discussed. Data from 18 months of use were collected and analyzed. A survey of WSU's registered EbscoDoc((TM)) users was conducted and those results are presented and disc ussed here. (C) 1999 Elsevier Science Ltd.