This paper investigates the important attributes relating to the crowding e
ffects at the Light Rail Transit (LRT) stations in Hong Kong. With the data
collected at two selected LRT stations for studying different crowding eff
ects, the relationships between the dwelling time of trains and the crowdin
g situations at LRT stations are firstly determined, and regression models
are established for the dwelling delays of train. In this paper, the degree
s of congestion on LRT platforms are also examined. The Level of Service (L
OS) concept is applied to study the degrees of congestion on LRT platforms.
Finally, the responses of the passengers due to the discomfort at crowded
vehicles and congested platforms are investigated, in which stated preferen
ce surveys are conducted to study the effects of passenger discomfort at cr
owded vehicles and congested platforms. The results of this paper could be
used as a basis for the platform design and planning of the LRT stations in
Hong Kong. (C) 1999 Elsevier Science Ltd. All rights reserved.