This article explores the role of consistency in human resource practices.
It explores and explains different forms of consistency and why they are va
luable in managing human resources: consistency among different aspects of
human resource policy, such as integrating compensation, recruitment, and p
romotion policies; consistency in how human resource policies affect differ
ent classes of employees (should scientists and engineers be treated simila
rly, for instance, and what about clericals?); and consistency of human res
ource policies over time. In the context of the second sort of consistency,
the article explores both the span of consistency and "manufactured distin
ctions" that facilitate distinctive treatment to different employees. The a
rticle discusses the problem of measuring consistency and provides examples
illustrating consistent and inconsistent human resource practices.