This paper describes an investigation into manual handling risks and contro
ls within a soft drinks distribution centre, presented as a case study rega
rding compliance with the requirements of the Manual Handling Operations Re
gulations 1992. Methods used included semi-structured interviews, document
analysis, analysis of training, OWAS postural analysis and use of the NIOSH
equation. Warehouse operators and delivery drivers were studied, and two m
ethods of work compared involving pallets and cages. Significant difference
s were found between the two work methods with respect to harmful postures.
Manual handling risks were found in both warehouse and delivery areas, som
e being classed as "excessive" using the NIOSH equation. As this company ha
s a good safety record and considers itself proactive in the area of health
and safety, the investigation raises concerns about how organisations have
responded to the Manual Handling Operations Regulations. (C) 1999 Elsevier
Science Ltd. All rights reserved.