This project evaluated whether clinical case managers (CCMs) could increase
access and utilization of social services in the community; and thereby im
prove outcomes of addiction treatment. No case management (NoCM)-patients r
eceived standard, group-based, abstinence-oriented, outpatient drug abuse c
ounseling, approximately twice weekly. Clinical case management (CCM)-patie
nts were treated in the same programs but also were assigned a CCM who prov
ided access to pre-contracted, support services such as drug free housing,
medical care, legal referral, and parenting classes from community agencies
. CCM patients received more alcohol, medical, employment, and legal servic
es than NoCM patients during treatment. At 6 month follow-up CCM patients s
howed significantly more improvement in alcohol use, medical status, employ
ment, family relations, and legal status than NoCM patients. We conclude th
at CCM was an effect:ive method of improving outcomes for substance abuse p
atients in community treatment programs. Essential elements for successful
implementation included extensive training to foster collaboration; and pre
-contracting of services to assure availability. (C) 1999 Published by Else
vier Science Ireland Ltd. All rights reserved.