The purpose of this paper is to report the evolution of CASE adoption in Fi
nland based on two comparable surveys, the first conducted in spring 1993 a
nd the second in winter 1996/1997. The study uses a process model for innov
ation adoption, consisting of three stages: conditions for adopting and usi
ng CASE tools; adoption and using CASE tools; and consequences of adopting
and using CASE tools. At each stage, the paper points out key aspects relat
ed to CASE adoption and studies their changes from 1993 to 1996. The analys
is of key aspects reveals that not so much has changed in CASE adoption dur
ing the time between the two surveys, although the expectations concerning
improvements to be brought about by the CASE technology have increased sign
ificantly. There is also increased emphasis on tool interfaces and the cove
rage of the development process both, in the criteria for selecting CASE to
ols and in performance evaluations. CASE usage has progressed very slowly,
if at all. CASE tools are increasingly perceived to lead to intensified pro
ject and product standardization and higher end-user participation, but the
two surveys did not find any significant change in the perceived impact of
CASE technology on the productivity of development or in the quality of so
ftware products, and still less in other dimensions of work unit effectiven
ess. (C) 1999 Elsevier Science B.V. All rights reserved.