Authors
Citation
C. Driver, Handbook of customer satisfaction measurement, INT J OP PR, 19(1), 1999, pp. 95-96
Citations number
1
Categorie Soggetti
Management
Journal title
INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT
ISSN journal
01443577
→ ACNP
Volume
19
Issue
1
Year of publication
1999
Pages
95 - 96
Database
ISI
SICI code
0144-3577(1999)19:1<95:HOCSM>2.0.ZU;2-T