OBJECTIVES: TO define the mortality pattern in a medical unit of emergency
department (ED) and to know the satisfaction of relatives with ED provided
care.
PATIENTS AND METHODS: We computed the number of patients visited and dead f
rom 1989 to 1996. From all patients dying during 1996, we recorded clinical
and epidemiological data and we interviewed the patients' family to know t
heir satisfaction with ED provided care.
RESULTS: Whole mortality rate was 0.71 (0.15)% (X) over bar (SD) with an an
nual increase of 10.4% (r = 0.78, p < 0.05). The clinical profile of patien
t dying at ED is an individual of advanced age, with a poor quality of life
, and in whom the death was expected when arrived to ED. From the family in
terview, 61% of cases preferred that their relative was dying in the hospit
al, and 88% were satisfied with ED provided care.
CONCLUSIONS: Although the annual mortality rate has progressively increased
in ED, family satisfaction with the received care is good.