Consumer choice is a watchword of the market reforms now sweeping the U.S,
health care system. Policy makers, however, must grapple with an important
ambiguity: is the objective to expand choice or prefect choosers, and what
should be done if the two goals conflict? Concerns about health care market
malfunctions trigger a politics of consumer protection that may emphasize
regulatory standards over market flexibility. To complicate matters further
, hopes that deluging consumers with information can ensure that choices ar
e at once ample and prudent are likely to be disappointed.