A comparative study of quality practices in higher education institutions in the US and Malaysia

Authors
Kanji, GK Tambi, AMB Wallace, W
Citation
Gk. Kanji et al., A comparative study of quality practices in higher education institutions in the US and Malaysia, TOT QUAL M, 10(3), 1999, pp. 357-371
Citations number
35
Categorie Soggetti
Management
Journal title
TOTAL QUALITY MANAGEMENT
ISSN journal
09544127 → ACNP
Volume
10
Issue
3
Year of publication
1999
Pages
357 - 371
Database
ISI
SICI code
0954-4127(199905)10:3<357:ACSOQP>2.0.ZU;2-8
Abstract
This paper presents the findings and conclusions of recent exploratory rese arch conducted by the authors on quality practices at higher education inst itutions in the US and Malaysia. Data from the institutions were collected via mail questionnaires in December 1997 (Malaysia) and February 1998 (US). A brief description of the research as well as a summary of findings and c onclusions are included in this paper.