Optimal sequencing of urgent cases (i.e., selecting which urgent case shoul
d be performed first and which second) may enhance patient safety, increase
patient satisfaction with timeliness of surgery, and minimize surgeons' co
mplaints. Before determining the optimal sequence of urgent cases, an opera
ting room (OR) suite must identify the primary scheduling objective to be s
atisfied when prioritizing pending urgent cases. These scheduling objective
s may include: 1) perform the cases in the sequence that minimizes the aver
age length of time each surgeon and patient waits; 2) perform the cases in
the order that they were submitted; or 3) perform the cases based on medica
l priority, as prioritized by an OR director, or surgeons discussing the ca
ses among themselves. We provide mathematical structure which can be used t
o program a computerized surgical services information system to assist in
optimizing the sequence of urgent cases. We use an example to illustrate th
at the optimal sequence varies depending on the scheduling objective chosen
.