IT-based product and process innovation: a case from the Spanish legal information sector

In this paper we analyse the process of technical and organizational innova tion through which Editorial Aranzadi (the leading firm in the Spanish lega l information sector) adapted to the changes in its environment in the late 1980s and early 1990s. After a theoretical introduction, we introduce the firm (Editorial Aranzadi) and study some of the factors that provoked the b eginning of the innovation process in the late 1980s. Then we analyse the m ain phases of the process of introduction of IT and organizational change i n Editorial Aranzadi. Attention is then focused on product and process inno vation. Finally, we draw the main conclusions from this case study.