Examines the nature of community networks and how they developed, in order
to provide public librarians and decision makers with a view of emerging tr
ends and of points of contact and comparison within the area of community i
nformation services. The research took the form of an extensive literature
review, focusing on the period between 1992 and 1997, backed up by a number
of community network Web sites randomly selected from the Communities Onli
ne Forum. At a later stage, a number of librarians were interviewed concern
ing their perception of the use of networks in public libraries' community
information services. These interviews supported the literature survey in a
number of ways and unearthed some relevant literatue in obscure sources th
at might otherwise have been overlooked. Some evidence from the interviews
caused a reappraisal of the literature. The survey covered: the concept of
community networks; development of community networks in the UK and USA; UK
community networks using non Internet technologies; UK community networks
on the World Wide Web and on intranets; the role of community networks in c
ommunication and education; and the recurrent suggestion that community net
works might foster people's social participation through electronic mail, d
iscussion forums, online voting systems and through greater access to legis
lation and other government information. Concludes that the emerging networ
k services bring together previously distinct participants and services and
may lead to a new division of labour in libraries in such activities as do
cument delivery. As public libraries build the 'people's network' it will b
e important to learn from and build on community networking experiences.