This study investigates the relations between perceived television use and
online access motives among those who do not presently subscribe to a comme
rcial online service and how such relations influence the likelihood of onl
ine-service adoption. Uses and gratifications theory is utilized as the the
oretical basis for examining user motives.
A random telephone sample was generated through random digits and 384 valid
responses were obtained. The sample was selected from a large metropolitan
area of 2 million plus population which possesses racial and ethnic divers
ity.
Study results suggest that user motives between TV exposure and potential o
nline-service access are weakly correlated, as TV-use motives are largely i
nsignificant predictors for potential online-service adoption. Implications
for advertisers are explored in light of the convergence between televisio
n and online services, which continues along technological as well as conte
nt dimensions.