A model for performing remote orthotic assessments using low-bandwidth comp
uter communication technology (video conferencing) was developed, tested, a
nd evaluated. System evaluation involved comparing a series of remote asses
sments with on-site assessments. While most on-site and online results were
similar, discrepancies which occurred were attributed to between-clinician
differences, measurement technique differences, technical and learning obs
tacles at the start of the project, and within subject variations during th
e day. On-line assessment efficiency improved with each on-line session and
corresponded with increased confidence in the system, easier system use, a
nd better overall satisfaction. An on-line debriefing session was held with
all project clinicians. These clinicians supported continued use of the co
mmunication system for rehabilitation consultation and education. Clinicall
y, preliminary face-to-face meetings and a regular practice schedule were r
ecommended. Technically, the system was considered good; however, suggested
improvements included using a high quality speaker-phone system, streamlin
ing the video capture process, and providing more reliable telecommunicatio
n connections.