Health outcomes are being promoted as a necessary evaluation measure in hea
lth care services. Less often discussed is the notion that health outcomes
are artificially designated endpoints and that different people in the heal
th system have different ideas of what the outcomes ought to be. Whose evid
ence is acceptable and relevant in constructing a framework of health outco
mes in palliative care? This paper presents the findings of a research proj
ect undertaken in New South Wales, Australia, on health outcomes as evaluat
ed by patients and caregivers. A wide range of health care professionals al
so participated. Patients and caregivers valued outcomes or endpoints in pa
lliative care that were not necessarily brought about by expert clinical in
tervention. By adopting too narrow an interpretation of outcomes we risk sa
crificing that which is uniquely valuable in palliative care services.