V. Venkatesh et C. Speier, Computer technology training in the workplace: A longitudinal investigation of the effect of mood, ORGAN BEHAV, 79(1), 1999, pp. 1-28
Citations number
103
Categorie Soggetti
Management
Journal title
ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES
How does a person's mood during technology training influence motivation, i
ntentions, and, ultimately, usage of the new technology? Do these mood effe
cts dissipate or are they sustainable over time? A repeated-measures field
study (n = 316) investigated the effect of mood on employee motivation and
intentions toward using a specific computer technology at two points in tim
e: immediately after training and 6 weeks after training. Actual usage beha
vior was assessed for 12 weeks after training. Each individual was assigned
to one of three mood treatments: positive, negative, or control. Results i
ndicated that there were only short-term boosts in intrinsic motivation and
intention to use the technology among individuals in the positive mood int
ervention. However, a long-term lowering of intrinsic motivation and intent
ion was observed among those in the negative mood condition. (C) 1999 Acade
mic Press.