One type of lay health advisor model assumes that an effective mechanism fo
r reaching the underserved is through informal advice-givers called natural
helpers. Despite the growing use of this approach, few programs have defin
ed what an active lay health advisor does within the natural helping proces
s. To explore perceptions and definitions of lay health advisors' activity,
we conducted semistructured, in-person interviews with four field staff wh
o coordinate the advisors' activities in a breast cancer screening program.
These staff viewed lay health advisor activity as fluctuating over the cou
rse of a year, occurring along a continuum of participation (inactive, mode
rately active, active, and superactive), and reflecting varying degrees of
preactivity and participation in multiple activities. These results suggest
an empirical process for refining the definition of an active lay health a
dvisor, improving advisors' productivity in achieving outreach objectives,
and managing and monitoring their ongoing activities.