Bm. Webster et al., Records management practices in small and medium-sized enterprises: a study in North-East England, J INF SCI, 25(4), 1999, pp. 283-294
A survey study of 300 enterprises in North-East England yielded new informa
tion on the records management procedures in small and medium-sized enterpr
ises. The survey showed that companies with more formalised management stru
ctures took a more organised approach to records management, and companies
with various formal policies paid more attention to records management. Rec
ords management practices seemed to be independent of company size and indu
strial sector.