Measuring the impact of buying behaviour on customer satisfaction

Authors
Kristensen, K Martensen, A Gronholdt, L
Citation
K. Kristensen et al., Measuring the impact of buying behaviour on customer satisfaction, TOT QUAL M, 10(4-5), 1999, pp. S602-S614
Citations number
30
Categorie Soggetti
Management
Journal title
TOTAL QUALITY MANAGEMENT
ISSN journal
09544127 → ACNP
Volume
10
Issue
4-5
Year of publication
1999
Pages
S602 - S614
Database
ISI
SICI code
0954-4127(199907)10:4-5<S602:MTIOBB>2.0.ZU;2-W