K. Burke et al., A study of partially distributed work groups - The impact of media, location, and time perceptions and performance, SMALL GR R, 30(4), 1999, pp. 453-490
This study explores an emerging work arrangement the partially distributed
work group, in which one member is separated from the "core" group but link
ed via communication and computer support. Partially distributed groups may
well interact differently from those that are either fully co-located or f
ully distributed. In light of that possibility the study examined the effec
ts of providing various types of media support in addition to computer supp
ort over four sessions. Results indicate that media perceptions do not diff
er between remote and colocated members. Perceptions of remote and co-locat
ed members improve over time. Perceptions of remote members dropped, though
not significantly,-relative to those of co-located members-at the midpoint
of the exercise. Our data suggest that future studies could find remote pa
rticipants to be hypersensitive to media deficiencies. Although performance
did not depend on type of media used groups using richer media felt their
medium was more effective.