D. Bertsimas et J. Nino-mora, Optimization of multiclass queueing networks with changeover times via theachievable region approach: Part I, the single-station case, MATH OPER R, 24(2), 1999, pp. 306-330
We address the performance optimization problem in a single-station multicl
ass queueing network with changeover times by means of the achievable regio
n approach. This approach seeks to obtain performance bounds and scheduling
policies from the solution of a mathematical program over a relaxation of
the system's performance region. Relaxed formulations (including linear, co
nvex, nonconvex and positive semidefinite constraints) of this region are d
eveloped by formulating equilibrium relations satisfied by the system, with
the help of Palm calculus. Our contributions include: (1) new constraints
formulating equilibrium relations on server dynamics; (2) a flow conservati
on interpretation of the constraints previously derived by the potential fu
nction method; (3) new positive semidefinite constraints; (4) new work deco
mposition laws for single-station multiclass queueing networks, which yield
new convex constraints; (5) a unified buffer occupancy method of performan
ce analysis obtained from the constraints; (6) heuristic scheduling policie
s from the solution of the relaxations.