As construction disputes become increasingly more complex, arbitration
proceedings must become commensurately more focused in order to save
time and expense. This requires improved and continually evolving arbi
tration management skills on the part of ADR professionals, says the a
uthor. Arbitrators must fully understand their priorities and responsi
bilities and, just as important, be sufficiently trained to seize the
reins of proceedings that can easily become time-consuming exercises i
n futility in the hands of less-skilled neutrals. The author presents
an incisive examination of how to improve the efficiency of the arbitr
ation process and maximize its value to users.