To determine the public's perception as to the general definition of an eme
rgency medical condition (EMC), and to compare opinions between the general
public and healthcare workers (HCW) on which specific medical conditions r
equire emergency department (ED) care, a survey of people at 12 supermarket
s and shopping malls in Northern California was conducted over a 6-month pe
riod in 1997, Individuals over age 18 were asked in person to complete a su
rvey sheet. It asked participants to choose one of four definitions of "eme
rgency medical condition." In addition, people were asked to determine whic
h of 30 chief complaints the) thought needed care in the ED, Demographic in
formation was also collected. A second set of surveys asking the same quest
ions was conducted among nonemergency healthcare providers at hospitals. He
althcare worker was defined as an MD, RN, LVN, or PA. A total of 1,018 memb
ers of the public and 126 healthcare workers completed the survey, EMC defi
nitions selected by the public were: 1) an abbreviated federal EMTALA defin
ition: a condition that may result in death, permanent disability, or sever
e pain (48.7%); 2) the federal definition plus other conditions preventing
work (3.0%); 3) the federal definition plus any other conditions outside bu
siness hours (16.5%); and 4) any condition at any time as determined by the
patient (31.6%). HCWs selected the following: definition 1 (71%); definiti
ons 2 and 3 (0%); and definition 4 (27%). Definitions 1 and 3 were statisti
cally different when comparisons were made between the public and HCWs. On
the question of which of the 30 chief complaints needed care in an ED, agre
ement was seen between the public and HCWs for severe abdominal pain (94% v
s, 99%, respectively) and severe chest pain (96% vs, 99%, respectively), Ho
wever, the two disagreed on the need for ED care for severe headache (58% v
s, 91%, respectively); mild chest pain (51% vs, 79%, respectively); and dif
ficulty breathing (77% vs. 98%, respectively), No significant difference in
opinions on the need for ED care was seen for some minor conditions: mild
headache, sore throat, cough, flu symptoms, minor foot problems. No signifi
cant differences in answers occurred when age groups, occupations, or locat
ions were compared. In conclusion, the public has split views concerning th
e general definition of an emergency medical condition, Approximately half
uses a conservative federal definition, and half uses patient self-determin
ed need as the definition, Data on which specific conditions need ED care p
rovide additional insight on agreement between the public and HCWs on most
problems, Both groups agree that many perceived minor medical complaints do
not require ED care. (C) 1999 Elsevier Science Inc.