K. Van Den Bos et al., Sometimes unfair procedures have nice aspects: On the psychology of the fair process effect, J PERS SOC, 77(2), 1999, pp. 324-336
This article focuses on the psychology of the fair process effect (the freq
uently replicated finding that perceived procedural fairness positively aff
ects people's reactions). It is argued that when people receive an unfavora
ble outcome, they may start looking for causes that explain why they receiv
ed this outcome. Furthermore, the authors propose that unfair procedures pr
ovide an opportunity to attribute one's unfavorable outcome to external cau
ses, whereas fair procedures do not. As a consequence, people may react mor
e negatively after fair as opposed to unfair procedures (a reversal of the
fair process effect). The findings of 3 experiments corroborate the authors
' line of reasoning and show that if unfavorable outcomes strongly instigat
e attribution-seeking processes, a reversal of the fair process effect inde
ed can be found. In this way, these findings show that sometimes unfair pro
cedures have nice aspects.