A. Krishna et Zj. Zhang, Short- or long-duration coupons: The effect of the expiration date on the profitability of coupon promotions, MANAG SCI, 45(8), 1999, pp. 1041-1056
United States firms collectively spend over $6.5 billion annually on coupon
promotions and are becoming increasingly concerned with their profitabilit
y. FSI (free-standing-insert) data show that coupon duration varies across
brands. In this paper, we show how coupon duration can affect coupon profit
ability. We also provide answers for some empirical observations on coupon
duration. We explain, for example, why (i) coupon duration will vary across
firms, such that large market share firms will give short-duration coupons
and small market share firms will give long-duration coupons; (ii) longer
coupon duration for one brand will increase redemption for coupons of that
brand and of a competing brand; (iii) coupon duration will affect coupon pr
ofitability.