Man-machine systems: People and technology in OR

Authors
Citation
I. Munro, Man-machine systems: People and technology in OR, SYST PR ACT, 12(5), 1999, pp. 513-532
Citations number
57
Categorie Soggetti
Management
Journal title
SYSTEMIC PRACTICE AND ACTION RESEARCH
ISSN journal
1094429X → ACNP
Volume
12
Issue
5
Year of publication
1999
Pages
513 - 532
Database
ISI
SICI code
1094-429X(199910)12:5<513:MSPATI>2.0.ZU;2-9
Abstract
This paper provides an exploration of how different understandings of "man- machine systems" have accompanied developments in Operational Research. In particular, the paper will challenge the notion that we are in a position o f mastery with respect to technology. Both Hard OR and Soft OR are criticiz ed for a failure to examine adequately the relationship between people and technology. Toward the end of the paper a new way of understanding this rel ationship will he proposed in terms of technologies of the self or what Mic hel Foucault called "ethics."