The rapid growth of bioethics has injected a new style of analysis into med
icine. It requires philosophical rigor, yet is deeply embedded in human sit
uations that frustrate abstract thinking and are laced with subjective fact
ors. These interlaced ethical and psychological components can lead to conf
licts and dilemmas. Doctors, as experts and decision-makers, play a key rol
e, but will benefit from additional skills to disentangle these situations.
This paper notes ways in which patients, families and caregivers are newly
vulnerable and delineates how ethical dilemmas and psychological issues mo
ld or frustrate decision-making. To help physicians manage such cases, a me
thod of systematic analysis, the 'situational diagnosis', and a related hie
rarchy of interventions, is described and illustrated with case examples.