The public Internet and corporate intranets have been growing at a phenomen
al rate in recent years. Today, the public switched telephone network (PSTN
) is the most common mechanism for accessing the Internet and intranets fro
m home. Thus, much of the data traffic is transported through traditional s
witch access systems. Until recently, traffic engineering for these switch
access systems has been based on traffic models consisting predominantly of
voice traffic. The current explosion in the amount of data traffic-with di
ffering traffic characteristics-being transported by traditional switching
systems may have an adverse impact on the grades of service (GoS) unless en
gineering rules are modified to account for the new traffic characteristics
. While this issue is important for central office switches and inter-switc
h trunking, it is even more important for relatively smaller access concent
rators. This paper compares simulation and analytical models that help in e
ngineering such systems for a mix of traffic.