Rb. Cialdini et al., Compliance with a request in two cultures: The differential influence of social proof and commitment/consistency on collectivists and individualists, PERS SOC PS, 25(10), 1999, pp. 1242-1253
University students in Poland and the United States, two countries that dif
fer in individualistic-collectivistic orientation, indicated their willingn
ess to comply with a request to participate without pay in a marketing surv
ey. Half were asked to do so after considering information regarding their
own history of compliance with such requests, whereas the other half were a
sked to do so after considering information regarding their peers' history
of such compliance. This war designed to assess the impact of two social in
fluence principles (commitment/consistency and social proof respectively) o
n participants' decisions. As expected, although both principles were influ
ential across cultures, the commitment/consistency principle had greater im
pact on Americans, whereas the social proof principle had greater impact on
Poles. Additional analyses indicated that this effect was due principally,
but not entirely, to participants' personal individualistic-collectivistic
orientations rather than to the dominant individualistic-collectivistic or
ientation of their cultures.