The British Association of Dermatologists audit of atopic eczema management in secondary care. Phase 1: audit of service structure

This first comprehensive study of atopic eczema management describes an aud it of service structure (phase 1), process (phase 2) and outcome (phase 3) in the U.K. This paper describes the phase 1 results. Service structure was audited by a single-page questionnaire containing 10 questions on outpatie nt facilities, This was sent to the lead dermatologist at 187 dermatology c entres throughout the U.K., and a final response rate of 98% was achieved, Although the percentage of centres reporting the presence of recommended fa cilities did not reach the 100% working standard for any one specific crite rion, about half of the recommended items, such as provision of height and weight measuring facilities, access to a dietician, patch testing and photo chemotherapy was reported in over 90% of centres. Areas of service structur e which were infrequently reported to be in place were issuing of new appoi ntment letters asking patients to bring their treatment details to clinic ( 52% of centres) and access to nurses with dermatology experience on paediat ric wards (57% of centres), Some audit measures, e.g. access to counselling services, showed wide regional variation (range 33-94% of centres), and th ese variations could not be explained simply in terms of provision of speci alists. Some of the elements of service structure, such as access to nurses with dermatology experience on paediatric wards, map be difficult to chang e in the short term because of funding and staffing constraints, but others , such as provision of growth charts, are easy to change at little cost. Th is preliminary audit serves as a framework for future audits of atopic ecze ma management.